Receive an invoice

Receive an invoice

Your company invoice will be automatically generated and emailed to the person who contacted us to place the order.
If there are other people in the company (e.g. finance department) who should also be included in the order process, please let us know when you place the order and we'll make sure they are copied in the emails.

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    • Make payment

      The BrightSentinel service is a paid up front subscription. Once we receive your confirmed order, we send you an invoice for payment. On receipt of your payment, we process and ship your order. You will find our payment details on the invoice. If in ...

    • Place an order

      You may prefer to request a quote from us for approval by your finance department. Typically, once approved, you would send us a purchase order as confirmation.  When we receive your purchase order, we check that we have all the information required ...

    • Shipping & delivery within the UK

      Where are you shipping from? We ship out of Cambridge, UK. How long before I receive my order?  You'll usually receive your order 5 - 10 business days after we receive your payment. It typically takes 2-3 business days from the time the shipping ...

    • Shipping & delivery outside of the UK

      We try our best to make sure getting your order is as stress free as possible! Below are the most common questions related to shipping to countries outside of the UK. How long before I receive my order?  You'll usually receive your order 7-15 ...

    • I have not received my order?!?

      Once your order is shipped, you receive the tracking details of the shipment and the expected delivery date. You will also be advised of any delays. If you have not received your order by the advised date or you do not receive any communication from ...