Place an order

Place an order

You may prefer to request a quote from us for approval by your finance department. Typically, once approved, you would send us a purchase order as confirmation. 
When we receive your purchase order, we check that we have all the information required for shipping. If we need additional information (e.g.: EORI, VAT, etc...), we'll be in touch.
Once we have all the information required, we send you an invoice for payment up frontYou will find our payment details on the invoice. If in doubt, please contact us for confirmation.
On receipt of your payment, we process and ship your order within 3 - 7 business days.
You will be contacted when your package is on its way and receive the tracking details. Please keep an eye on the tracking details as there may be delivery delays or the shipping agent may need to contact you ahead of the delivery for additional information.
    • Related Articles

    • I have not received my order?!?

      Once your order is shipped, you receive the tracking details of the shipment and the expected delivery date. You will also be advised of any delays. If you have not received your order by the advised date or you do not receive any communication from ...
    • Placing a renewal order

      One month prior to the expiry of your annual subscription, you receive a reminder to renew your subscription. Please allow a 3-4 week period to complete your subscription renewal. Once you confirm and pay for your renewal, we send you new loggers ...
    • Receive an invoice

      Your company invoice will be automatically generated and emailed to the person who contacted us to place the order. If there are other people in the company (e.g. finance department) who should also be included in the order process, please let us ...
    • Shipping & delivery within the UK

      Where are you shipping from? We ship out of Cambridge, UK. How long before I receive my order?  You'll usually receive your order 5 - 10 business days after we receive your payment. It typically takes 2-3 business days from the time the shipping ...
    • Shipping & delivery outside of the UK

      We try our best to make sure getting your order is as stress free as possible! Below are the most common questions related to shipping to countries outside of the UK. How long before I receive my order?  You'll usually receive your order 7-15 ...