You may prefer to request a quote from us for approval by your finance department. Typically, once approved, you would send us a purchase order as confirmation.
When we receive your purchase order, we check that we have all the information required for shipping. If we need additional information (e.g.: EORI, VAT, etc...), we'll be in touch.
Once we have all the information required, we send you an invoice for
payment up front.
You will find our payment details on the invoice. If in doubt, please contact us for confirmation.On receipt of your payment, we process and ship your order within 5 - 10 business days.
You will be contacted when your package is on its way and receive the tracking details. Please keep an eye on the tracking details as there may be delivery delays or the shipping agent may need to contact you ahead of the delivery for additional information.
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I have not received my order?!?
Once your order is shipped, you receive the tracking details of the shipment and the expected delivery date. You will also be advised of any delays. If you have not received your order by the advised date or you do not receive any communication from ...
Receive an invoice
Your company invoice will be automatically generated and emailed to the person who contacted us to place the order. If there are other people in the company (e.g. finance department) who should also be included in the order process, please provide ...
Shipping & delivery within the UK
Where are you shipping from? We ship out of Silsoe, Bedfordshire, UK. How long before I receive my order? You'll usually receive your order 5 - 10 business days after we receive your payment. It typically takes 2-3 business days from the time the ...
Make payment
The BrightSentinel service is a paid up front subscription. Once we receive your confirmed order, we send you an invoice for payment. On receipt of your payment, we process and ship your order. You will find our payment details on the invoice. If in ...
Shipping & delivery outside of the UK
We try our best to make sure getting your loggers to you is as stress free as possible. Below are the most common questions related to shipping: How much does shipping cost? The shipping costs are dependent on the location of the delivery country and ...