What if I don’t renew my subscriptions?

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• Should all my subscriptions start on the same date?

  Not at all! You purchase new subscriptions as you need them. You can track the start and expiry dates of each subscription in the BrightSentinel Cloud and phone app.

• Comparison of the AnnoLog and T+Button

  If you are transitioning from the T+Button to the new AnnoLog logger, you'll likely have many questions about the differences between these devices. Here is a table that hopefully answers all your questions. Otherwise, please don't hesitate to ...

• Can I have a copy of the historical data if I choose not to renew my subscription?

  Of course. Please contact us with this request within 3 months of the expiry of your subscription and we’ll email you a file.

• What if I change my mind once I start a subscription?

  Contact us. Generally, we do not refund subscriptions once a sensor has been configured for use.

• What is BrightSentinel's subscription period for the service?

  Each subscription lasts 12 months from the date you start using the calibrated logger. Prior to expiry of your annual subscription, you renew your subscription. We send you a new logger freshly calibrated, with its Calibration Certificate, and you ...