What if I don’t renew my subscription?

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• Can I have a copy of the historical data if I choose not to renew my subscription?

  Of course. Please contact us with this request within 3 months of the expiry of your subscription and we’ll email you an electronic file.

• Why does BrightSentinel have an annual subscription?

  Life science environments need to comply with strict regulations and, typically, their quality management systems require annual re-calibration of their measurement devices. This is to minimise the risk of inaccurate measuring devices that may ...

• What is the subscription period for the BrightSentinel service?

  Each subscription lasts 12 months from the date you start using the AnnoLog sensors. Prior to expiry of your annual subscription, you renew your subscription. We send you a new calibrated AnnoLog, with its Calibration Certificate, and you continue ...

• What does a subscription include?

  The annual subscription includes: A calibrated AnnoLog sensor; Its unique Calibration Certificate, with measurements at: 0, 25°C, 37.5°C and 50°C, and an uncertainty of measurement of ±0.05ºC; Access to BrightSentinel Cloud to manage your monitoring ...

• What happens to the AnnoLog sensor at the end of the subscription period?

  The AnnoLog is retired at the end of the subscription period. On renewal of your annual subscription, we send you a new batch of AnnoLogs with their calibration certificate. Please dispose of it as you would a battery or return it to BrightSentinel ...