What if I change my mind once I start a subscription?
Generally, we do not refund subscriptions once a sensor has been configured for use.
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Should all my subscriptions start on the same date?
Not at all! You purchase new subscriptions as you need them. You can track the start and expiry dates of each subscription in the BrightSentinel web app and phone app.
What is BrightSentinel's subscription period for the service?
Each subscription lasts 12 months from the date you start using the devices. Prior to expiry of your annual subscription, you renew your subscription. We send you a new logger freshly calibrated, with its Calibration Certificate, and you continue ...
What does a subscription include?
The annual subscription includes: A calibrated AnnoLog logger; Its unique Calibration Certificate, with measurements at: 0, 25°C, 37.5°C and 50°C, and an uncertainty of measurement of ±0.05ºC; Access to the BrightSentinel web app for managing your ...
Why does BrightSentinel have an annual subscription?
Life science environments need to comply with strict regulations and, typically, their quality management systems require annual re-calibration of their measurement devices. This is to minimise the risk of inaccurate measuring devices that may ...
What happens to the AnnoLog device at the end of the subscription period?
The AnnoLog is retired at the end of the subscription period. Please dispose of it as you would a battery or return it to BrightSentinel for careful disposal.