Should all my subscriptions start on the same date?
Not at all!
You purchase new subscriptions as you need them. You can track the start and expiry dates of each subscription in BrightSentinel Cloud and mobile app.
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What if I change my mind once I start a subscription?
Generally, we do not refund subscriptions once an AnnoLog sensor has been configured for use. Unless the AnnoLog is faulty, we do not accept returns due to the different environments the BrightSentinel service is applied and possibilities of ...
What is the subscription period for the BrightSentinel service?
Each subscription lasts 12 months from the date you start using the AnnoLog sensors. Prior to expiry of your annual subscription, you renew your subscription. We send you a new calibrated AnnoLog, with its Calibration Certificate, and you continue ...
Is there a trial period for the BrightSentinel service?
We do not have a trial period, as you require an AnnoLog sensor to use the service and we don't accept returns due to the different environments the BrightSentinel service is applied. We recommend that you purchase a pack of 3 subscriptions (i.e.: 3 ...
Do I need storage space on my phone to store data from the AnnoLog?
No, the BrightSentinel mobile app does not need storage space on your phone to store the data from the AnnoLogs. The mobile app communicates with the AnnoLog sensors via the Bluetooth (part of your phone and commonly used for other applications - ...
What materials are used for the AnnoLog sensor?
The upper case is made of medical and food grade polycarbonate (ISO 10993 compliant) and the base is made of stainless steel. Please download the attached document for your records.