Should all my subscriptions start on the same date?
Not at all!
You purchase new subscriptions as you need them. You can track the start and expiry dates of each subscription in the BrightSentinel Cloud and phone app.
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What if I change my mind once I start a subscription?
Contact us. Generally, we do not refund subscriptions once a sensor has been configured for use.
What if I don’t renew my subscriptions?
The loggers are retired at the expiry of your annual subscription. You are able to continue viewing the data in your account for 6 months and then after which your account is deactivated.
What is BrightSentinel's subscription period for the service?
Each subscription lasts 12 months from the date you start using the calibrated logger. Prior to expiry of your annual subscription, you renew your subscription. We send you a new logger freshly calibrated, with its Calibration Certificate, and you ...
Comparison of the AnnoLog and T+Button
If you are transitioning from the T+Button to the new AnnoLog logger, you'll likely have many questions about the differences between these devices. Here is a table that hopefully answers all your questions. Otherwise, please don't hesitate to ...
Is there a trial period for the BrightSentinel service?
We do not have a trial period, as you require at least one logger to use the service. We recommend that you purchase 2 subscriptions (i.e.: 2 loggers) to explore the service, without being rushed and with our full support .