How to use the BrightSentinel mobile app

How to use the BrightSentinel mobile app

Aim: To access the knowledge base and submit a ticket for help.

Knowledge Base

We have a centralised area where you'll find all the instructions on how to use the system. You can access the knowledge base from BrightSentinel Cloud and BrightSentinel mobile app.
As the system evolves, we'll also expand the knowledge base with new and updated articles and videos. If you have any suggestions, send them our way..

View knowledge base from BrightSentinel mobile app

  1. Click on Help from the menu page, 


You are presented with the full knowledge base.

 

  1. Tap on the relevant box to drill down and view the instructions. 

Contact us

If you can't find the information required or you have a pressing issue, go to the bottom of the page and submit a ticket and we'll get back to you.






    • Related Articles

    • About the BrightSentinel mobile app

      Click on About to access the most update version of our: Terms of Use. Privacy Policy. Release version of the mobile app. Status of the iOS and Andriod versions supported by the app.

    • Install the BrightSentinel mobile app

      Aim: Install the BrightSentinel mobile app on your phone. The BrightSentinel mobile app communicates with the AnnoLog loggers and the BrightSentinel Cloud to facilitate temperature monitoring on the go. Android phones, version 12 onwards with ...

    • Quick Demo - BrightSentinel mobile App

      Here is an overview of the essential features of the BrightSentinel mobile app. For more detailed steps, please refer to the articles in the knowledge base.

    • Log in/out of the BrightSentinel mobile app

      Aim: To log into the BrightSentinel mobile app. Tap on the icon of the BrightSentinel mobile app that you have already installed on your phone. Grant location permission The first time you start the BrightSentinel mobile app, you are presented with a ...

    • Reset your password

      Aim: Change your password. Go to the Login page Log into the BrightSentinel mobile app. Click Log In. Click on Forgot password. Enter your email address (same as the one you use for the BrightSentinel Cloud). Click Continue. You will receive an email ...