Aim: To access the knowledge base and submit a ticket for help.
Knowledge Base
We have a centralised area where you'll find all the instructions on how to use the system. You can access the knowledge base from BrightSentinel Cloud and BrightSentinel mobile app.
As the system evolves, we'll also expand the knowledge base with new and updated articles and videos. If you have any suggestions, send them our way..
View knowledge base from BrightSentinel mobile app
- Click on Help from the menu page,
You are presented with the full knowledge base.
- Tap on the relevant box to drill down and view the instructions.
If you can't find the information required or you have a pressing issue, go to the bottom of the page and submit a ticket and we'll get back to you.