How many users can use our BrightSentinel account?
There is no limitation on the number of users that can be added to your company's BrightSentinel account.
Your Administrator sends a user an invitation to join the system and once activated, the user is good to go.
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How do I purchase a BrightSentinel subscription?
Easy! 1. You decide how many sensors you need. If you need help calculating, this article may help. 2. Next, request a quote (if required) or send us a purchase order. 3. On receipt of the purchase order, we send you an invoice for pre-payment. 4. On ...
Does BrightSentinel provide calibration services only?
Rather than offer calibration services only, BrightSentinel provides an all-in-one subscription service that simplifies the adoption of precise and continuous temperature monitoring.
Is there a trial period for the BrightSentinel service?
We do not have a trial period, as you require at least one logger to use the service. We recommend that you purchase 2 subscriptions (i.e.: 2 loggers) to explore the service, without being rushed and with our full support .
When a logger is retired, can I still see the data in the BrightSentinel system?
Yes, you have full access to historical data as long as your account is active.
What is the difference between a recalibration service and the BrightSentinel subscription service?
Generally, re-calibration of a device to ISO17025 requires sending the device to an external laboratory, resulting in additional administration and downtime. The BrightSentinel subscription service includes the annual replacement of the devices, all ...