Can I have a copy of the historical data if I choose not to renew my subscription?
Of course. Please contact us with this request within 3 months of the expiry of your subscription and we’ll email you a file.
What does a subscription include?
The annual subscription includes: A calibrated AnnoLog logger; Its unique Calibration Certificate, with measurements at: 0, 25°C, 37.5°C and 50°C, and an uncertainty of measurement of ±0.05ºC; Access to the BrightSentinel Cloud service for analysis, ...
What if I don’t renew my subscriptions?
The loggers are retired at the expiry of your annual subscription. You are able to continue viewing the data in your account for 6 months and then after which your account is deactivated.
When a logger is retired, can I still see the data in the BrightSentinel system?
Yes, you have full access to historical data as long as your account is active.
What is BrightSentinel's subscription period for the service?
Each subscription lasts 12 months from the date you start using the calibrated logger. Prior to expiry of your annual subscription, you renew your subscription. We send you a new logger freshly calibrated, with its Calibration Certificate, and you ...
What happens to the AnnoLog-Life logger at the end of the subscription period?
The AnnoLog-Life is retired at the end of the subscription period. Please dispose of it as you would a battery or return it to BrightSentinel for careful disposal.