Can I have a copy of the historical data if I choose not to renew my subscription?
Of course. Please contact us with this request within 3 months of the expiry of your subscription and we’ll email you an electronic file.
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What if I don’t renew my subscription?
The AnnoLog sensor is retired at the expiry of your annual subscription. You are able to continue viewing the data in your account for 6 months, after which your account is deactivated.
When an AnnoLog sensor is retired, can I still see the data in BrightSentinel Cloud?
Yes, you have full access to historical data as long as your account is active.
What does a subscription include?
The annual subscription includes: A calibrated AnnoLog sensor; Its unique Calibration Certificate, with measurements at: 0, 25°C, 37.5°C and 50°C, and an uncertainty of measurement of ±0.05ºC; Access to BrightSentinel Cloud to manage your monitoring ...
Why does BrightSentinel have an annual subscription?
Life science environments need to comply with strict regulations and, typically, their quality management systems require annual re-calibration of their measurement devices. This is to minimise the risk of inaccurate measuring devices that may ...
What is the subscription period for the BrightSentinel service?
Each subscription lasts 12 months from the date you start using the AnnoLog sensors. Prior to expiry of your annual subscription, you renew your subscription. We send you a new calibrated AnnoLog, with its Calibration Certificate, and you continue ...